How To order

Ordering your custom portrait couldn’t be simpler. For an informal chat to discuss your requirements  just message me at hello@rebeccafindlay.com . I will be more than happy to go through the options with you and help you decide what best suits your needs

You will need to supply a good, clear photograph (you can send more than one) of the subject that you wish to be drawn. This can be sent to me via email. I am more than happy to help you select and advise on what would work best in order to get the best possible result for you.

Extras & Backgrounds

Please be aware that the prices listed are for a standard one subject and small amount of background. Any extras may take more time which will be reflected in the price. As a guide, extra subjects are £50 per subject and  backgrounds are dependant upon complexity.  I will always let you know the price of any requested extras upfront via email so that you are fully informed before your purchase and can make the correct decision for you.

Please note: I will not begin work on your custom artwork until I have contacted you first via e-mail to clarify details, price and until you are happy.  I understand just how much your pets are loved and are a part of your family and pride myself on offering a unique and personal experience where your satisfaction is at the forefront of what I do.

Turnaround Times

Depending on how many projects I am currently working on, turnaround times can vary, but typically you should allow for 4-8 weeks. Once you’ve sent over your details, I will keep you updated of progress. If you need your art by a certain date, please let me know in your message and I’ll let you know if I can meet your deadline.

PAYMENT

Payment is made easily and securely via Stripe, PayPal or bank transfer. Once you’re ready to pay, an invoice is sent to you with the link to make your payment.

You  pay a 50% deposit upfront, with the remaining balance paid upon completion and your approval of the artwork- I will send you a high quality scan or photograph- prior to postage.

Postage & packaging

Completed work is sent via Royal Mail First Class post- tracked and signed. If you live locally free collection/ delivery can be arranged.  Please get in touch before booking for international postage rates and if I’m able to post to your country. If ordering from outside of the United Kingdom, please check duties and import taxes for your country/region prior to check out in order to avoid any unexpected charges. Regrettably, I am no longer able to ship to EU countries. 

All works are securely packaged using sturdy materials- either a cardboard tube or box – which contains padding so that your artwork arrives in perfect condition.

I use recycled and recyclable packaging where possible.

Please read the Terms and Conditions before ordering your artwork, as these will explain in more detail what to expect from your purchase.